Frequently Asked Questions (FAQ)

• How do I request an extension of my trial?
• Can I update Divine Free edition to Divine Elemente one?
• Do you have a Mac version of Divine Elemente?
• Can I install Divine Elemente on more than one computer?
• Do you offer any discounts?
• Do you sell Divine Elemente through resellers?
• How can we get your vendor information (i.e. W-9 form, Tax ID, Contact Person, etc.)?

Q: How do I request an extension on my trial?

A: To request a 15 day extension of your trial, please contact us.

Q: Can I update Divine Free edition to Divine Elemente one?

A: No, you cannot. To use Divine Elemente, you are to download its trial version and activate the product using your license key.

Q: Do you have a Mac version of Divine Elemente?

A: Mac OS version of Divine Elemente is in its development stage at the moment. For now you can use Windows OS version only.

Q: Can I install Divine Elemente on more than one computer?

A: Each license is for one computer only. To install Divine Elemente on the other computer, you are to activate the product by a new license.

Q: Do you offer any discounts?

A: When you buy our product using your personal balance at our website, you not only save your time but get a $2 discount on purchase of any items that cost $20 and more. Further details on Deposit funds.

Q: Do you sell Divine Elemente through resellers?

A: No, we don’t. You can purchase the plugin at our official website only.

Q: How can we get your vendor information (i.e. W-9 form, Tax ID, Contact Person, etc.)?

A: Feel free to contact us with any questions and suggestions.