We are committed to providing high quality and responsive Divine Elemente support for our customers. Typical response time – 24 hours. Please read the FAQs first. If your question is not listed, feel free to contact us using the form below.
Q: How do I request an extension on my trial?
A: To request a 15 day extension of your trial, please contact us.
Q: Can I update Divine Free edition to Divine Elemente one?
A: No, you cannot. To use Divine Elemente, you are to download its trial version and activate the product using your license key.
Q: Do you have a Mac version of Divine Elemente?
A: Mac OS version of Divine Elemente is in its development stage at the moment. For now you can use Windows OS version only.
Q: Can I install Divine Elemente on more than one computer?
A: Each license is for one computer only. To install Divine Elemente on the other computer, you are to activate the product by a new license.
Q: Do you offer any discounts?
A: When you buy our product using your personal balance at our website, you not only save your time but get a $2 discount on purchase of any items that cost $20 and more. Further details on Deposit funds.
Q: Do you sell Divine Elemente through resellers?
A: No, we don’t. You can purchase the plugin at our official website only.
Q: How can we get your vendor information (i.e. W-9 form, Tax ID, Contact Person, etc.)?
A: Feel free to contact us with any questions and suggestions.